November 20, 2009

Help us test search on SUMO (support.mozilla.com)

We're in the process of switching to a new (and improved) Sphinx-based search engine on SUMO (support.mozilla.com), and would *love* your help ensuring it meets your needs.

There are a number of ways you can help:

* ad-hoc test search, here: https://sumo-forumux.stage.mozilla.com for now, but probably by the time you read this, we'll have merged back into trunk: https://support-stage.mozilla.org
* Test/verify Resolved FIXED 1.5 Search bugs
* convert |in-litmus?| and/or |in-testsuite?| flagged bugs into testcases (manual and automated via Selenium, respectively)

(New to Litmus and/or Selenium? No problem! The team contact info is up at our Web Testing homepage; if you're familiar with IRC, it's best to reach us at #sumodev on irc.mozilla.org.

To familiarize yourself with what's already been found, here's our open 1.5 buglist.

Short list of things to play around with:

* proper nouns, e.g. "Facebook"
* common phrases, "Firefox crashes" (I'm talking to *you* 3.5!)
* word stems, i.e. "fail" in "failing"
* named articles, with/without quotes: "Cannot clear location bar history"
* misspellings (which tests the "Did you mean" feature)
* URLs in Forum posts and KB articles
* ensure that the results returned include Forum and KB (Knowledge Base) URLs, when appropriate (if it includes both, KB first, followed by Forum results)
* XSS

In particular, we could use help with native-language searches other than en-US (though, to be sure, we could use help there too).

* Tildes
* Umlauts
* Kanji
* Aramaic

etc...

Please file bugs here: https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com

The goal is to code freeze the 24th of November and ship December 3rd.

Thanks!

Posted by stephend at November 20, 2009 1:11 AM
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