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September 30, 2005
Need help triaging autoresolve bugs
With the recent auto-UNCO push by Gerv, we have a lot of bugs that need a look. Go to the query page, pick a component and triage away! The resulting buglist will include bugs in which the reporters have not responded (they'll all have a date/time of Tuesday 09-26-05, 2AM), so ignore those.
Even triaging only the auto-UNCO bugs that reporters comment in will be a major undertaking, but without that, autoresolution is just an annoyance to reporters.
Posted by ajschult at September 30, 2005 10:18 PM
Comments
> Even triaging only the auto-UNCO bugs that reporters comment in will be a major undertaking, but without that, autoresolution is just an annoyance to reporters.
Eh? The bugs that reporters commented on will NOT be auto resolved. Fail to see what you're trying to do.
Posted by: vfwlkr at October 2, 2005 1:50 AM
Wasn't the reason for autoresolve that there were no enough people to check out these bugs?
Posted by: Anonymous at October 2, 2005 4:55 AM
The (perhaps simplistic) idea behind auto-UNCO was that there are too many UNCO bugs to triage, but that they fall into two classes -- bugs deserving triage and bugs that don't. Auto-UNCO defines the first class as those the reporter is sufficiently unenthusiastic to comment in. But the second (smaller) class still needs triage and the idea is that there are enough QA to handle them. I think we (SeaMonkey) and MoFo (Firefox/Thunderbird) are probably both overwhelmed simply by the bugs in the second class.
Posted by: ajschult at October 2, 2005 8:23 AM
Going through the list of bugs that are targetted for auto-resolution defeats the purpose. I think we should go ahead and use the query given, but change the date to bugs changed between 2005-09-28 and Now. That's a much smaller list of bugs, and they're far more likely to be valid bugs that should be confirmed, because someone has taken the time to do something to change those bugs.
Posted by: Steve Chapel at October 2, 2005 1:44 PM
I've not used Bugzilla in a while. Can you list the searches we can do to find these auto-resolved bugs?
Posted by: Tsee at October 2, 2005 5:23 PM
Steve: if you query for bugs changed since 2005-09-28, you'll exclude bugs in which the reporter commented immeadiately after Gerv's comment.
Tsee: the link (query page) should take you to a list of all relevant bugs (probably too many). Just pick a component and submit the search.
Posted by: ajschult at October 2, 2005 6:15 PM
Go to the query page and just replace the date in the "Only bugs changed between:" part to 2005-09-28. That will give you the bugs marked for auto-resolution (and other unconfirmed bugs) that have changed recently. The bugs marked for auto-resolution that haven't changed should be ignored -- that's the whole point of resolving them.
Posted by: Steve Chapel at October 2, 2005 7:41 PM
"if you query for bugs changed since 2005-09-28, you'll exclude bugs in which the reporter commented immeadiately after Gerv's comment."
Yeah, but those bugs will not be auto-resolved, and we can easily go through them when the untouched bugs are auto-resolved.
Posted by: Steve Chapel at October 3, 2005 9:00 AM