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March 2, 2006
HELP WANTED: Talkback Not Being Updated...
We've run into a case where Talkback is not properly updated (or removed, depending on how you look at it) on Windows when you install a new build over an existing installation with Talkback enabled. See Bug 328886 and read on for more info.
There are a number of install/update paths that you can take, but one in particular seems to be causing problems:
1. Install Firefox with Talkback enabled (either do a Custom install and select the Mozilla Quality Feedback component or the Standard install and be one of the lucky 20% on Windows to have Talkback installed/enabled by default).
2. Install a newer (or older) build over the existing installation with Talkback disabled (either do a Custom install and uncheck the Mozilla Quality Feedback component or the Standard install and be one of the 80% on Windows to NOT have Talkback installed/enabled by default).
The problem is in step 2 above.
Given that you have Talkback enabled with your original build, there should be two different outcomes depending on whether you do a Custom or Standard install:
- Custom install + unchecked Talkback = new build with no Talkback
- Standard install = new build with new Talkback 100% of the time
However, there are a couple of bugs with the current implementation:
- If we kept things the way they are now (or at least the way they were designed to work), step 2 should remove Talkback from the new build. The old files should be deleted and no sign of Talkback should remain. That cleanup doesn't seem to be happening.
- Ideally, we should only do cleanup for the Custom install case if the user decides he no longer wants Talkback. For those that already have Talkback, running a Standard install should simply upgrade them to the latest version.
The current behavior that leaves old Talkback files around is BAD. There are probably a lot of users out there in this bad state, and their Talkback incidents contain incorrect Build IDs for newer crashes. :-(
I will be looking into this myself, but it will be great to get some help testing the case above and any others that you think might expose this problem. So please try running a few tests with the latest Trunk, 1.8.0, and 1.8 branch builds and report back with your results in the Feedback for this post or Bug 328886 if you have a Bugzilla account. Thanks!
NOTE: Forgot to mention that you can check the version of Talkback you have by looking at the master.ini file in /extensions/talkback@mozilla.org/components/. The Build ID in that file should match the latest build you install (at least up to the date, e.g. 20060302), IF Talkback is expected to be installed/updated.
Posted by jay at March 2, 2006 5:52 PM
Comments
Jay, I'm not sure that leaving the old talkback files around is all that bad: the extension won't be compatible with the new version, so it shouldn't be enabled, and the files will just sit there uselessly.
But, I also thought that the installer was supposed to force you to install talkback if you had it installed previously (in the custom install dialog the checkbox should be disabled in the checked state).
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