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Too old for web two-oh?

So... a few weeks ago, I finally broke down and got a Facebook account.

After having spent some time filling in all the little "tidbits about me,"1 and more or less trying to interact with... "it" over the past couple of weeks, I've decided I don't really grok Facebook.

The first thing I noticed about Facebook is that it is very... SYN-ACK heavy.

[Continued...]

When you friend someone, it notifies them... which makes sense. But then they have this secondary round where you can let people know how you know the person. If you met through someone, who did meet through? (And do they have a Facebook account?!) If you're in a relationship, when did you meet and how serious was it?

So... maybe you're bored and you fill that out too, right? But then it'll send that to the other person, and ask them to cancel or allow. I understand why they do it, but it seems like each "friending" is this arduous process of negotiating back and forth how to publicly portray your connection to other people.

The second thing I noticed are the weird... "mini-apps." Like the "poking" feature. If you haven't used Facebook, you can poke people. They will be notified that you poked them when they log in again. When you get poked, you can poke back, or remove/ignore the poke.

That's... all it does. And I just don't get it.

The labyrinthine permissions model/system/UI the site uses isn't... great either. Now, I consider myself to be a pretty technical guy,2 and... I mostly understand what permissions I set when I set them, but... I don't really understand what an actual person can see on an actual particular page of the site. So I still don't quite know if random people can see that I have "airplanes" listed under the "Fetishes" section, or I have to friend them first.

I also don't quite get the "clouds" by which they organize people (school, business, etc.) I understand that this made sense in a collegiate environment, where the site has its roots, but their application of the concept to, say, geographical locales... doesn't quite translate. You can only be a member of one particular geographical "cloud," and you can only change like twice in sixty days. Ok, fine, but then they have three areas for the Bay Area: "San Francisco," "East Bay," and "Silicon Valley."

It's quite reasonable to be a member of the "Silicon Valley" and "San Francisco" groups—thinking commuters here—but there's no way to express that in Facebook.3

Which leads to conversations like this, which I just had tonight with a longtime-friend-but-new-(too)-Facebook-er:

(21:50:20) midendian: so what is the common practice on facebook?
(21:50:28) midendian: do you friend everyone you've ever talked to like myspace and lj?
(21:50:35) mrjohnreen: or just people you want to know?
(21:50:40) midendian: or is there supposed to be some relationship, like linkedin
(21:50:43) midendian: oh
(21:50:49) mrjohnreen: hah
(21:50:51) mrjohnreen: I don't really know
(21:50:55) midendian: i can't figure out the dynamic. it's bizarre.
I really can't either.

My friend pointed out that, unlike Flickr or LiveJournal, Facebook doesn't really have any medium to moderate the interaction; I can read/enjoy someone's [public] photos and posts on those other sites, but as my friend put it, "facebook, etc, are all about being friends/whatever." And the ambiguity of the "whatever" is... just confusing for an old Web one-dot-oh-guy, like me.

The site also tends to do everything it can to keep you hooked into it... well... all day. It doesn't seem to support things like emailing you when changes occur or provide RSS feeds, so you could see what your friends were updating without... y'know, going to the site. A particular pet peeve of mine is something Gerv expounded upon: the "emails about emails and other messages" you get. Facebook will tell you someone's sent you a message via email, but "oh... you wanted to read it? No, no, no... you need to log in for that."

This is understandable from a business perspective, but it's disconcerting, because we basically have a generation of Internet users that don't remember services any other way. It's completely reasonable to them that they should be forced to stay logged/locked into a particular site (that has obvious network effects) all day.

The youngins seem to like it this way, though?

During my recent trip, I was talking to a 17 year old girl—who has friended me on Facebook—about various things, and I asked her if she had a MySpace page, and she looked at me as if I had farted in fourth period French. She quickly responded "Oh, no, no, no. I have a Facebook page."

I figured at some point, I'd become too old to understand what the "high schoolers" these days were in to... but I must admit, I never thought it would be a social networking application (of all things) that confused me. More personally disconcerting, though, is that what I think I find most confusing is the style in which Facebook models social interactions.

I can't tell if it's weirdness with Facebook's implementation, or if socio-digital4 interactions have changed in such a way that I just don't grok them anymore.

If anyone can explain it to me... well... poke me on Facebook.

_____________________
1 My (first) favorite quotation is: "When you're filling out your Friendster profile, it says 'Give other people a chance to find out how you're unique,' and the second question in that list is 'What's your favorite television program?'"
2 And maybe that's the problem?
3 Admittedly, this may be an implementation detail, but... they have yet to fix it, and I don't even know if they consider it to be a problem.
4 I just made that word up. Think I can get someone to give me a research grant?!

Comments

Considering my poor success in a real life social life, it really doesn't surprise me that I have no idea how the online versions are supposed to work.

As for the girl's scoffing at myspace, see: http://www.danah.org/papers/essays/ClassDivisions.html

Heh, I also signed up for Facebook a week or two ago, and had the same exact conversation about the etiquette of friending people. The answer I got was "sure, you can friend everyone... if you want to be like Reed [L.]." :-)

And socio-digital? That's a pun about poking, right? I shall choose to believe so.

It's worth noting that facebook does provide an rss feed of friends updates. (Go to Friends - Status Updates and you should see the rss button)

You can also use the apps or rss to automatically add notes from your blog. It will only allow you to provide one rss feed, however I used yahoo pipes to combine my flickr, blog and moblog into a single feed.

It was this connectivity that convinced me that facebook may be the way forward....

Personally I'm just adding real friends, stuff that's more public goes onto my website or flickr and gets picked up by rss or the apps.

I think you're over thinking it. Facebook has general policies on behavior and other than that how you want to use the site to interact is up to you. FWIW if you look up poking in their documentation the point *is* that there is no point.

Not sure why you're having problems with the permissions... it's fairly straight forward. Again, think you're overthinking it (tackling it after a few?) Also it totally does email notifications and rss feeds. You sure you're feeling ok?

I think the poke allows you to see a limited profile of someone before you add them to your list. Notifying them when you do so.

Normally if they live in the same town as you and they've joined that network then you don't have to.

So I was just going to point you to danah's facinating essay, but I see someone has already beat me to it. I have some pretty serious issues with its broad generalizations, but from where I'm sitting, she seems right on the money. If anything, it looks like socio-digital interactions are modeling real-world interactions more than ever in this regard.

Also, the way I see all that syn-ack stuff Facebook puts in is twofold: first it's a simple business decision for Facebook; more steps to add friends means more visits and pageviews and more time spent on the site. Secondly, and more interestingly, it's part of a more general attention-seeking model; Facebook, and to an even greater extent, Twitter, provide simple ways for people to say "I'm here...Remember me? Don't forget that I'm around and you should talk to me/invite me to do stuff." Calling someone up involves a social risk, exchanging pokes and similar nonsense lets everyone see that you're out there with a minimum of effort and embarassment.

Facebook has its good bits. I mainly use it just to keep track of what friends are up to, and to store tagged photos.

FYI, poking allows the person you've poked to see your profile without becoming friends.

I find the privacy settings quite simple personally. I have almost everything set to "Only my friends [can see/do ...]".

But it certainly has plenty of flaws too :-)

@Justin:

Socio-digital is only a pun if it results in me getting more grant monies.

@Chris:

Thanks for the tip; I'll have to look into that. I like the idea of cross-aggregating things, but then I wonder... will people in "my network"/"flist" be annoyed by all the updates. :-)

@Lucy:

I understand the permissions system... what I don't like is a) there's way too many of them; you can basically set a pref for every single part of your profile (which network it's visible too, if any), and then you can have people with "limited profiles," and... without a "this is how my profile looks to a person in this situation-page," it's... confusing.

Like I said, it's not like I can't get the hang of it... it just seems like it would be error prone. Then again, maybe this is why so many people are horrified when their employer or parents find their Facebook/myspace pictures.

@Zach:

Yah, I understand the effort/embarrassment argument... and it makes sense. I guess we just did it differently (email?) in "my generation." ("And we liked it!")

@Dan:

Yah, I actually like Facebook... I just don't think I understand some of the finer-pointed dynamics of the site. :-)