Comments: GMail: Beta-testing, or just marketing?

Login to GMail, then go to http://services.google.com/inquiry/gmail_bugs/

I found it via their help system (link top right of interface).

Posted by Neil Jenkins at September 11, 2004 3:25 PM

Whats wrong with :

http://services.google.com/inquiry/gmail_bugs/

??

;-)

Posted by henrik Lynggaard at September 11, 2004 3:30 PM

Ehm, just click "Help" in the top right corner of GMail and then "Contact Us" in the sidebar... There you can report bugs, feature requests etc.

Posted by Tom Sommer at September 11, 2004 3:38 PM

That it is so hard to find. I have been looking for it a couple of times and never found it.

Posted by elzapp at September 11, 2004 3:47 PM

Thanks for the links. Incidentally, did anyone notice that you can't even read their bug reports without being logged into GMail?

More of the same problem: either you're in and then we can help you, or you're not and we're keeping everything secret, including how to get in.

Posted by Alex Vincent at September 11, 2004 3:49 PM

I haven't had much luck with http://services.google.com/inquiry/gmail_bugs/. I reported about 5 bugs through it, including a security hole, and I don't think any of them have been fixed.

Posted by Jesse Ruderman at September 11, 2004 4:57 PM

How can I obtain a GMail e-mail account If I'm a tech?

Just out of curiousity, so many people have it, although registration is closed.

Posted by Dan at September 11, 2004 5:47 PM

GMail is constantly changing. In the two weeks I've had GMail, I've noticed three interface changes of note, such as the merging of the formerly separate "Apply Label" and "More Actions..." fields. So, most likely this is a temporary bug and nothing that you should expect to remain for long. Google alone knows how many unseen changes have taken place under the hood at the same time, both at Google and in the GMail interface.

Posted by liorean at September 11, 2004 6:08 PM

I filed a ticket with gmail once. 3 months later I got a reply stating that my issue had been forwarded to the proper group. :S

Posted by bubba at September 11, 2004 8:19 PM

Err. It's a limited beta test because if they make it open, everyone is going to get one and abuse it, and they won't be able to keep up with the demand.

(Answer: I wasn't griping about GMail not being open. I was griping about GMail's bug system not being open.)

Posted by Agagooga at September 11, 2004 8:44 PM

You could always do some number theory and get yourself hired by google...

Posted by dolphinling at September 11, 2004 8:49 PM