I had to call AOL customer service to cancel the 1+1 account that I gave to my relative. After using every conceivable argument to convince me to keep the account, the CS rep finally asked me if I had ever heard of Netscape. My answer - "No... I have never heard of Netscape. What do they do?" sigh.
Posted by marcia at May 5, 2004 10:44 PMBig sigh. Huge sigh.
Posted by: Tsee at May 16, 2004 3:08 PM