June 17, 2004

Gmail Feedback - Where To Send It?

After using Gmail for a few days, I have a few comments on things that I find intuitive and counter-intuitive. The big question is, where do I submit this feedback? I've searched the Gmail website but found no way to express my opinion, other than blogging about it.

Posted by djst at June 17, 2004 2:22 AM
Comments

http://gmail.google.com/support/bin/request.py there

Posted by: sryo at June 17, 2004 3:03 AM

Um, there's a Contact Us link at the top of gmail

Posted by: alanjstr at June 17, 2004 5:09 AM

Ah, welcome to the world of invitee's. You were invited by someone I'm guessing, right? So really your not a true beta tester, so you don't have the Report A Bug link on the top to submit ideas and suggestions and such. If you do have that link, then pardon me- that's the link to use. If not, you don't really have one unless the link posted above in the first comment works. I know, it's kind-of stupid really. I don't know why every user can't report a bug.

Posted by: Joey at June 17, 2004 5:18 AM

The "Report A Bug" link was there for me for only a few days or so. I had it a week or so ago, but mostly I've had to use the Contact Us link, which is annoying, as I've submitted probably 15 or so requests/bugs.

If, as you say, invitees don't get it, that's odd. What's a beta tester then? I got in through a Google employee (Jason Sutter - http://jason.similarselection.org/ ), so I'd think I'm as close to a "beta tester" as one can be.

Posted by: Jeff Walden at June 17, 2004 8:03 AM

In the help area, there's a "Send Feedback" link in the left column of the page.

Posted by: bsander at June 17, 2004 9:09 AM

Gmail is something from which Google it's expecting to get a revenue. Sure you want to do free beta-testing? In other words it's just free as in beer.

Posted by: Antonio at June 17, 2004 10:30 AM

Well what I meant as a beta tester is invited through Blogger, as since Google owns them, that's why if you are a blogger.com user, you get an accoutn free. My 'Report A Bug' and other links have never left me- they were there from the start. I got an account the second Blogger offered accounts, so maybe it's the time when you get the account or something. That's all I know from my experiance.

Posted by: Joey at June 17, 2004 5:16 PM

Hi. Sorry for OffTopic...

Since 5 hours GMail isn't available. Got the following message while login: " Gmail is temporarily unavailable. Cross your fingers and try again in a few minutes. We're sorry for the inconvenience." Am I the only person who gets this message? I've never seen this before at GMail. I hope it's not an error of me.

Posted by: xylen at June 17, 2004 8:16 PM

Got my account from Blogger; I had the Report A Bug link yesterday, but it's gone today. Maybe they read the bug I submitted yesterday and thought, "This guy sucks, let's take away his Report A Bug link." ;)

Posted by: painc at June 17, 2004 9:40 PM

I keep getting the following message while login: " Gmail is temporarily unavailable. Cross your fingers and try again in a few minutes. We're sorry for the inconvenience." Actually since registering I have not been able to login correctly even once. Any idea? Are there others having this problem. I know their server is not down because my friend could login.

Posted by: Satbir at June 21, 2004 8:52 PM

How did u get urs off blogger. I am a blogger too. How do you get an invite.
Thanks

Posted by: Akshay at June 21, 2004 9:07 PM

Ive been getting the "Gmail is temporarily unavailable. Cross your fingers and try again in a few minutes. We're sorry for the inconvenience." message to i hope it works after a couple days tho cause ive read some posts on other sites where at 1st it didnt work then all of a sudden it starts to work

Posted by: Adrian at June 21, 2004 9:23 PM

On a related note, where can I look at a bug/feature list, so I check to make sure that my feedback is not a duplicate?

Posted by: David P. at June 22, 2004 3:15 PM

well, I've got the problem of a 502 error, being unable to log in I can't even tell the Gmail support of this. Great! What am I to do now?

Posted by: Availle at June 22, 2004 8:46 PM

Well I got an invite yesterday, which made me extatic, since I had been wanting a gmail account since I first heard about it on April first, and thought it was a joke. Well here comes my problem, I made the account with the link, and then when I try to log in I this error,
"Gmail is temporarily unavailable. Cross your fingers and try again in a few minutes. We're sorry for the inconvenience." I know other people have posted about this problem, but has anyone successfully resolved it, because frankly I am getting really tired of crossing my fingers, its been neerly 24 hours now :P

Posted by: Jordan at June 27, 2004 5:45 PM

I had the exact same thing as you Jordan. I got an invite yesterday, registered and never been able to log on. I'll just a couple of days and see what happens.

Posted by: Joeri at June 28, 2004 2:44 PM

11 Invites availiable:

http://www.retailretreat.com/gmail.html

Posted by: Retail Retreat at June 29, 2004 3:21 AM

I have been using G-Mail for about three weeks now. I find it easy to navigate, but have one comment that I find with G Mail that is a problem. Imbedded/inserted pictures do not appear on emails (get red X in a box). Hope this can be fixed. While I was away on vacation, I had my email forwarded to My GMail account. I had 484 emials when I returned, but missed a lot of info due to the the "Red X" problem.

Posted by: Robert Moran at July 3, 2004 2:59 AM