I plan to log the bugmail I get over the next week and classify it into three categories:
I don't really have a good feel for how things will break down, so it'll be interesting to find out the results. Watch this space. Depending on the results, I'll decide what to do with bugmail going forward.
Posted by bzbarsky at October 16, 2004 11:58 PMMaybe you should put QA as a separate item and watch it grow :-)
Posted by: Anne on October 17, 2004 4:36 AMI really don't know if this is a bug, but it certainly is annoying in Moz 1.6. If I search for a bookmark in the sidebar, it is not possible to delete any of the selections.
Another great annoyance and limitation is similar to the above. Moz and the old Netscape have different ideas about search. Again using the sidebar with bookmarks, Moz just lists all BMs that match the search word. NS just puts up a Find dialog and when executed take you to the next item in the list. I can then delete, cut or paste the found item. In fact, I can scroll around the window and find where I want to paste a cut or copied item. The Moz BM mgr is very poor in this regard. The operations it allows are essentially drag and paste.
Does the e-mail address get posted to user group? If so and you use it to respond to me, it won't be brought to my attention for some time. I use it sparingly to redirect potential spam.
Posted by: Tommy Watson on October 17, 2004 7:25 AMPlease report bugs in Bugzilla (and against a build newer than 1.6, for crying out loud!).
Posted by: Boris on October 17, 2004 10:34 AMMight also want to track the 'type' or category of the bug -- that is, the type of thing it represents. I can think of four types:
- broken code (incorrect functionality)
- enhancement request (new feature)
- change request (to change working functionality)
- management item (e.g. metabugs)
Might be interesting to see how the bugmail categorization layers on top of the bug categorization --
Posted by: Ian on October 17, 2004 10:38 AMFrom my own bugmail (surely a trickle compared to the firehose directed at you) I suspect that the advocacy/rants are disproportionately concentrated in a relatively small number of bugs.
I've only ever been cc'd on a half-dozen extreme examples, but I know the feeling of looking at my inbox and thinking "oh good grief, some eejit's kicked off a flame war in bug XXXXX again"
Here's a possible (if not terribly practical) solution: hire secretaries for core developers, to sort bugmail into "reviews", "review requests", "constructive stuff" and "fix this now or I'll thqueam and thqueam until I'm thick"
Posted by: blufive on October 18, 2004 5:44 PM