I realize that it's been almost 4 years since the first "public" release of what would eventually be called Firefox, but that's not ancient history and it's definitely no excuse for Paul Ramsey's ridiculous claims that Firefox (and other open source projects) would not be user focused without "a large and ongoing firehose of money".
Paul, because you clearly weren't paying attention back then, and you haven't taken the time to educate yourself since, let me share a bit of history with you.
Firefox was born when a small handful of open source developers decided, without any financial support, and as a completely volunteer project, to build a Web browser that could attract millions of regular user and give them a better Web experience.
There was not only no financial support for the Firefox project (then called m/b for the directory in CVS where the new browser lived) there was no formal Mozilla community or project support and definitely no support from the large companies contributing to the development of the old Mozilla suite of applications.
With the exception of Brendan Eich's permission to create the CVS directory on mozilla.org's server, the project was an independent venture with the sole purpose of proving that open source (and in particular, that handful of open source developers) could build a better Web browser for regular users -- that open source could be explicitly "about users".
That little splinter project had millions of regular users long before it ever became a formal Mozilla project and when it was blessed as the premier Mozilla application by the newly formed non-profit Mozilla Foundation, the Foundation was fewer than 10 people and had zero (ZERO) revenue. The Foundation employed one (ONE) Firefox developer full-time.
We continued to build the open source Firefox Web browser and invested heavily (time and effort, not cash) in the community that would develop, test, and support it for well over a year before there was any inkling of a revenue stream from Firefox itself.
During that time, we worked hard to build a large base of regular end users as well as a thriving open source community. Along with the millions of end users we had (again, before there was any (ANY) revenue coming from Firefox) we built an open source end user support community, an open source help documentation community, and an open source marketing community -- investments all clearly targeted at the users you so casually scorn with your close-minded "open source is not about users, it is about developers" declaration.
You may have failed (or decided not to even try) to build a product for users and to attract users to that product, but that hardly qualifies you to hand down edicts about what open source is or isn't about.